Department: Client Delivery | Level: Mid | Certification preferred: CPCS / CPMSM | Seniority: Mid-Senior | Job Function: Healthcare Provider | Industry: Healthcare Technology | Skills: Provider Credentialing, NCQA Standards, Payer Enrollment, Primary Source Verification, CAQH, Medical Staff Services, Healthcare Compliance, ZenCheck, CVO Operations, Multi-State Credentialing

Compensation Base Salary: $60,000–$80,000 | Annual performance bonus | Full benefits | Remote work stipend | Stock options

About the Role Zentium's CVO & Credentialing Specialist is a critical member of our delivery team — serving as both a domain expert and a hands-on practitioner who supports clients through the most complex aspects of provider credentialing, enrollment, and privileging.

You'll work inside ZenCheck, Zentium's AI-powered credentialing and enrollment platform, partnering directly with health systems, MSOs, and provider groups to streamline processes that have historically taken 90+ days. You know NCQA standards, payer enrollment workflows, and primary source verification cold — and you're excited to apply that expertise inside a modern, technology-driven environment.

What You'll Do

• Manage end-to-end provider credentialing workflows including primary source verification, CAQH profile management, payer enrollment, and hospital privileging

• Serve as a credentialing subject matter expert for client onboarding — helping organizations configure ZenCheck to match their existing workflows and compliance requirements

• Monitor provider expirables (licenses, DEA, malpractice, board certifications) and proactively manage re-credentialing cycles

• Support multi-state credentialing and enrollment for MSO clients and expanding provider groups

• Work cross-functionally with Customer Success and Product to surface workflow gaps and inform platform improvements

• Maintain compliance with NCQA, CMS, TJC, and payer-specific credentialing standards across client portfolios

• Support the development of credentialing playbooks, SOPs, and training materials for new clients

What We're Looking For

• 3–5 years of hands-on credentialing experience, preferably within a CVO, health system, or large MSO

• Deep knowledge of NCQA standards, primary source verification requirements, and payer enrollment processes

• Experience managing provider credentialing across multiple states and payer networks

• Familiarity with credentialing software platforms (Modio, Symplr, Verity, MD-Staff, or similar); ZenCheck experience is a strong plus

• CPCS or CPMSM certification preferred; NAMSS membership a plus

• Strong attention to detail, organizational skills, and the ability to manage multiple provider files simultaneously

• Comfortable working directly with clients — you can translate complex credentialing requirements into clear guidance

Why Zentium

• Work on a platform purpose-built for the problems you've spent your career solving — not a workaround or a spreadsheet

• Collaborate with product and engineering teams who genuinely listen to credentialing experts

• Opportunity to shape how AI is applied to credentialing automation in real healthcare organizations

• Remote-first with flexible scheduling and a team that respects domain expertise

• Competitive compensation, benefits, and growth path into senior or leadership roles